Effective Date: June 29, 2025

At Light Flame Beauty Care, customer satisfaction is our priority. However, due to the personal and hygienic nature of our beauty and skincare products, all sales are final.

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No Returns or Exchanges

We do not accept returns or exchanges on any products once they have been purchased. This policy is in place to ensure the safety, quality, and hygiene of our products for all customers.

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No Refunds

We do not offer refunds on any purchases unless the item received is damaged or incorrect. If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos and details at lightflamebeauty@gmail.com.

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Damaged or Incorrect Items

If your order arrives damaged or is not what you ordered, please email us at lightflamebeauty@gmail.com within 2 days of receiving your order. Be sure to include:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

We will review your case and, if approved, issue a replacement at no additional cost.

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Contact Us

If you have any questions regarding this policy, please contact us at:
Email: lightflamebeauty@gmail.com
Website: www.lightflamebeauty.com